The Model of the Power Supply (PS) is TSQLG 480-20/1500 and serial number is 2755.02.01.01.09.

We went to test the PS and supplied the required 480V and turned the local switch to on. At this point nothing happened, the controls screen didn’t light up nothing. We tried to run the PS in remote mode as that is what it had previously been set at and again there was no response. At this point I called the electrician the check that we were in fact supplying 480V. He checked all the way to the contactor inside of the PS (see attached picture). He also checked the 3 larger fuses and 6 smaller ones, they have not failed.

I have inquired with Jens Lassen who is more familiar with these PS and he has not had this issue before. He is going to have another look at the PS with the electrician specifically checking the 24VDC for the control board. Any further information or checks you could provide would be very helpful.

 This PS is needed for commissioning of a system and unfortunately this failure has come at a very in opportune time.  Although the PS is show to be several years old we have not actually used it aside from some minor tests ie does it turn on (it has previously).  I have phoned the manufacture to determine what else can be check and what the next steps are. Werner requested that I send an email (completed) so he could give it to their engineers.